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Terms and Conditions
Please read these terms and conditions carefully before purchasing from HIFAA (hifaaworldwide.com). By making a purchase, you agree to be bound by these terms. If you do not accept these terms, you should refrain from completing a purchase.
No person under the age of 18 may purchase goods.
These terms and conditions (“Terms”) apply to the sale of antique items and collectibles (“Products”) by us, HIFAA, to you. These Terms form the basis of the contract between you and HIFAA for any purchase made through our website.
1. General Terms
1.1 Products:
We offer a variety of antiques, collectibles, and vintage items on our website. While we strive to ensure all information and images regarding these Products are accurate, errors may occur, and we are not responsible if any information on the site is inaccurate, incomplete, or out of date.
All Products are sold on an “as-is” basis. As antiques and collectibles, they may display signs of age and use. By purchasing, you acknowledge that you are aware of the condition and uniqueness of each Product, and HIFAA makes no guarantees or warranties beyond those required by law.
1.3 Variation of Images:
Please note that the images on the website are for illustrative purposes only. We make every effort to display the colors and details accurately, but we cannot guarantee that your device will show the colors and features of the Products perfectly. Your Product may vary slightly from the images.
2. Orders and Checkout Process
2.1 Placing an Order:
When you add items to your cart and proceed to checkout, you are submitting an order request. Orders are not confirmed until we contact you directly to verify and finalize the details.
2.2 Payment Method:
At this time, HIFAA does not accept online payments through the website. Payments must be made via bank transfer. Once you submit your order, one of our representatives will contact you with the bank details and payment instructions. Alternatively, you can contact us directly via the Contact Page for assistance with your order.
2.3 Order Confirmation:
After submitting your order, a HIFAA representative will reach out to you via phone or email to confirm the order, provide details for payment, and guide you through the next steps. Please note that your order is not confirmed or fulfilled until the payment is received and confirmed by our team.
3. Prices and Payments
3.1 Prices:
The price for each Product is listed on the website. While we strive to be accurate with our pricing, we reserve the right to correct any errors in pricing at any time without prior notice.
3.2 Bank Transfer Payment:
After placing an order, payment must be completed via bank transfer to the account details provided by HIFAA. Failure to transfer funds within a designated time period may result in the cancellation of your order. Once payment is confirmed, your order will be processed, and a representative will follow up regarding delivery arrangements.
3.3 Delivery Charges:
Prices listed on the website do not include delivery charges. If you require delivery, additional fees will apply. Delivery costs and options will be discussed and agreed upon during the order confirmation process.
4. Order Fulfillment and Shipping
4.1 Processing Orders:
Once your payment has been confirmed, we will process your order. Shipping times and methods vary depending on your location and the size of the item. Our representative will provide you with all the necessary details during the confirmation process.
4.2 Delivery and Collection:
We offer various shipping options depending on your location. You can arrange for delivery, or if you prefer, you may collect the items in person. Please note that delivery fees will be an additional cost and are not included in the Product price.
5. Returns and Cancellations
5.1 Cancellation Policy:
Once your order has been confirmed and payment has been received, it cannot be canceled. All sales are final.
5.2 Returns:
Due to the nature of our Products (antiques and collectibles), we do not offer refunds or returns unless the item is significantly misrepresented on the website or is damaged during delivery.
5.3 Exemptions from Refunds:
As per UK consumer laws and as specified on Gov.uk, we do not have to offer refunds under the following circumstances:
- You were aware of any faults or issues with the Product before purchasing.
- You caused damage to the item after receiving it.
- You simply no longer want the Product due to size, color, or personal preferences.
6. Use of the Website
6.1 Website Access:
By using our website, you agree that you are accessing the content for personal use only. No content may be reproduced, copied, or used for commercial purposes without the prior written consent of HIFAA.
6.2 Changes to Website Content:
HIFAA reserves the right to modify, change, or update the website’s content, including these Terms, without prior notice. It is your responsibility to review these Terms periodically for any updates or changes.
6.3 Malicious Use:
You must not misuse our website by introducing malicious code, viruses, or any technology that could harm the website or compromise users’ data. Any breach of this clause will result in the immediate suspension of your access to the website, and we will take necessary legal action.
7. Limitation of Liability
7.1 No Warranty:
All Products are sold without warranty, except as may be required by law. We are not liable for any loss, damage, or injury caused by the use or purchase of Products from HIFAA.
7.2 Force Majeure:
HIFAA is not responsible for delays or failures in performance resulting from events beyond our reasonable control, such as natural disasters, transportation disruptions, or unforeseen technical issues.
8. Governing Law
These Terms and any disputes arising from your use of the website or purchases made through the website are governed by the laws of England and Wales. Any legal proceedings related to these Terms will be brought in the courts of England.
9. Contact Information
If you have any questions about these Terms, your order, or any other concerns, please contact us using the details on the Contact Page of hifaaworldwide.com.
